In Adjumani, the Uganda Revenue Authority (URA) is actively engaging local businesses in a bid to make tax compliance easier and more practical. Domestic Taxes and Customs teams have taken a hands-on approach by meeting VAT taxpayers and EFRIS users directly, recognizing the vital role they play in supporting Uganda’s economy. This face-to-face engagement is helping to bridge the gap between tax authorities and the business community.
The focus of these sessions is to simplify everyday tax processes that many taxpayers find challenging. From tracking sales accurately to filing returns and generating Payment Registration Numbers (PRNs), URA is guiding participants step by step. By breaking down these processes into simple actions, businesses are gaining a clearer understanding of how to manage their tax responsibilities with confidence.
URA is also providing practical support through live demonstrations of self-service tools such as the Electronic Fiscal Receipting and Invoicing System (EFRIS). Taxpayers are not just listening—they are actively learning by using the system themselves. This approach helps them see how easy it can be to issue receipts, monitor transactions, and stay compliant in their daily operations.
Another important part of the engagement is addressing common misunderstandings about taxes. Many taxpayers have concerns or incorrect information about compliance, penalties, and their rights. URA is taking time to explain these issues clearly, ensuring that businesses are well-informed and feel supported rather than overwhelmed.
Through this initiative, URA is showing its commitment to building a stronger, more informed taxpayer community. By empowering businesses with knowledge and practical skills, the authority is not only improving compliance but also contributing to economic growth. The message from Adjumani is clear: with the right support, tax compliance can be simple, manageable, and beneficial for everyone involved.
