The National Water and Sewerage Corporation (NWSC) has announced a planned 12-day shutdown of the Kagera Water Treatment Plant to facilitate major system reconfiguration works at Kagera Water Works.The shutdown will start on Thursday, October 1, 2026, and is expected to continue until Monday, October 12, 2026.According to NWSC, the works are necessary to allow engineers to reconfigure the water supply system and improve the reliability and quality of water services provided to customers
.The planned shutdown will temporarily affect several communities that depend on the Kagera Water Treatment Plant for their water supply.Among the affected areas are Katete Central, Rwemirinzi, Karugangama, Bihunya, Kitebero, Rubeho and Karubanda.Residents in Kabaare Villages I–VII, Kashenyi, Rwakiruri, Masha Sub-county and Nyamisindo will also experience interruptions in water supply during the period.Other areas expected to be affected include Kaberebere Town Council, Nyakakoni, Kacence, Lubiri, Rwobuyenje, Rwebishuri, Nyakiziba, Nyakabungo and Butagatsi.NWSC has warned that other surrounding communities may also experience interruptions or reduced water supply while the works are underway.The corporation has urged customers in the affected areas to store enough water before the shutdown begins to reduce the impact of the interruption on their homes and businesses.
Customers have also been advised to use the stored water carefully and sparingly throughout the 12-day period.NWSC said the system reconfiguration is part of its efforts to strengthen the water supply network and improve service delivery to customers.The corporation acknowledged that the shutdown could cause inconvenience to residents, businesses and other water users who depend on the affected water system.NWSC has apologised to customers for the inconvenience and asked them to remain patient and cooperate with the corporation as the planned works are carried out.
