The Uganda Revenue Authority (URA) has raised concern over the increasing number of complaints from traders whose goods have been delayed or withheld by individuals and companies commonly known as “container leaders.” According to URA, many traders have been left frustrated after paying large sums of money to clear and transport their goods, only to wait for months without receiving them. The authority says the situation has caused financial losses and growing mistrust among importers across the country.
URA explained that some container leaders are using dishonest methods to avoid paying government taxes while at the same time overcharging innocent traders. The authority says these individuals and companies often delay the declaration and clearance of imported goods and then shift the blame to URA. As a result, many traders wrongly believe that URA is responsible for the delays, yet investigations show that some container leaders are deliberately holding the goods for their own benefit.
In response to the growing complaints, URA has called upon all affected traders to formally report their cases. The authority has already identified several companies and individuals linked to these activities. Some of the names mentioned include Busundo Investments, Def Klin Enterprise, Twine Logistics, Kyalusunga Investments, Maria Cargo U Ltd, Allia International, Awie Logistics Group Uganda, Lyon Shipping and Freight Company, Ship with US Cargo, Sifcargo, Finiva Logistics, Alivia Cargo Limited, Ssalongo Cargo, Simba Land, Gold Medal Supply and Logistics, and many others.
URA also listed individuals such as Chemical Ali, Timothy Sserunjoji, Kaketo Pius, Mzeei Mukasa, and Faruk Mubiru among those already known to the authority. The revenue body says affected traders should not remain silent but instead come forward and register their complaints so that investigations and recovery processes can begin immediately.
The affected traders have been directed to report to the URA Tower in Nakawa on the 16th floor at the Office of the Commissioner Executive Office Operations. URA says traders will be assisted in tracking their cargo and guided on how to receive their goods after paying the required taxes. The authority believes this move will help many importers who have been stranded and uncertain about the whereabouts of their cargo.
To make the complaint process easier and faster, URA has asked traders to come with important documents related to their transactions. These include a national identification card, receipts or proof of payment made to the shipping agency, packing lists or invoices, bills of lading or tracking numbers, and any communication exchanged with the logistics providers. URA says these documents will help investigators verify ownership and trace the delayed goods more efficiently.
The authority has also issued a strong warning to all companies and individuals involved in container leading practices. URA says such fraudulent methods of trade are illegal and will not be tolerated. Officials warned that anyone found exploiting traders, evading taxes, or interfering with proper cargo clearance processes could face serious legal action.
Despite the challenges, URA has assured the public that it remains committed to promoting a transparent and fair trading environment in Uganda. The authority says protecting traders and ensuring proper tax compliance are important steps toward strengthening business confidence and improving the country’s import and export system.
